CONTINGENCY & EMERGENCY ROASTING
When Your Roaster Goes Down, We Keep you Going
Why Have an Emergency Roasting Backup?
- Equipment breakdowns can take weeks to resolve
- Production delays can lead to lost wholesale clients or retailer de-listings
- Unfulfilled contracts damage your brand, your confidence, and your business
Most roasters only realise they need a plan when it’s already too late. With Coffee Alliance, you’ll always have one.
Crisis mode when your roaster breaks down. We step in to keep your customers supplied while you get back on your feet.
CONTINGENCY & EMERGENCY SERVICES
The Complete Contingency & Emergency Roasting Service
Preplanning for future Emergency
Emergency roasting and production
After hours service*
Profile replication and QC matching
Access to CA’s roasting gear and facilities
Green coffee sourcing support
Packaging and compliance support
Logistics and distribution management
Coffee Commune Membership + discounted event tickets
Complete Confidentiality with dedicated project manager
*Subject to availability & surcharge
CONTINGENCY & EMERGENCY ROASTING PACKAGE
We offer a complete contingency & emergency roasting service you can mix and match, fully customisable to your business needs so you can stay focused while we handle the rest.
01
Emergency Onboarding & Rapid Response Planning
Needs assessment, scheduling, and workflow setup
02
Emergency Roasting & Production
Immediate access to CA’s roasting facilities and team
03
After Hours Service
Production and support outside of standard business hours (subject to availability)
04
Profile Replication & QC Matching
Replication of client’s roast profiles and quality standards for emergency batches
05
Green Coffee Sourcing Support
Sourcing green coffee as needed for emergency production
06
Packaging & Compliance Support
Packaging and labelling support for emergency batches
07
Logistics & Distribution Management
Delivery, pickup, or 3rd party freight management for emergency orders
08
Coffee Commune Membership & Events
Complimentary membership for 12 months, discounted event access
09
Ongoing Communication & Support
Direct line to CA team for troubleshooting and updates during emergency
10
Long-Term Progression Planning
Business continuity and emergency readiness review/support
Built-In Redundancy for Long-Term Peace of Mind
You don’t have to wait for disaster to strike. Many of our roaster partners use us as an active contingency — ready to step in during breakdowns, peak demand, or unexpected absences.
- Keep customers supplied even if your roaster goes down
- Cover for mechanical failure, maintenance periods, or power outages
- Maintain production with no drop in quality or delivery timelines
Real Stories
Let's Be Your Backup Plan
If you don’t have a contingency roasting plan, now’s the time. Whether you need emergency production right now or want to set one up for the future, we’re ready to help.
Stay ready. Stay roasting.
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Your Partner in Coffee Strategy
- hello@coffeealliance.com.au
- (07) 3569 5500
- 80 Abbotsford Road, Bowen Hills, QLD 4006
ABN: 27 639 161 130